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QR Code Enrollment

QR code enrollment provides a streamlined method for enrolling Android devices into the MDM system. This method is particularly useful for bulk enrollment scenarios.

Accessing QR Enrollment​

  1. Select QR Enrollment from the side navigation bar
  2. QR Enrollment page loads with profile selection

Enrollment Process​

Step 1: Select a Profile​

  1. Click the profile drop-down menu
  2. View available published profiles
  3. Select the profile to assign to enrolled devices
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Only published profiles appear in the selection. Ensure your profile is published first.

Step 2: View Profile Details​

After selecting a profile, see:

  • Profile Name
  • Profile Description
  • Profile Version
  • Policies Included
  • Restrictions
  • Applications

Step 3: Generate QR Code​

  1. Click Generate QR button
  2. QR code appears on screen
  3. Code contains:
    • Profile information
    • MDM server details
    • Enrollment credentials (encrypted)
    • Device configuration parameters
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The QR code is unique to the selected profile and contains all necessary information for automatic enrollment.

Step 4: Device Setup​

On the Android device:

  1. Prepare Device

    • Factory reset device (recommended)
    • Power on and connect to Wi-Fi
  2. Start Setup Wizard

    • Follow Android setup wizard
    • When prompted, tap six times on welcome screen
    • This activates the QR code scanner
  3. Scan QR Code

    • Device camera activates
    • Point camera at the QR code
    • Wait for scan and processing
  4. Complete Enrollment

    • MDM agent downloads and installs automatically
    • Profile settings are applied
    • Required applications install
    • Device appears in Device Management
warning
  • Ensure the device has stable internet during enrollment to prevent interruptions.

QR Code Controls​

Blur QR Button​

  • Click Blur QR to obscure the code
  • Prevents unauthorized scanning
  • Use when screen is visible to others
  • Click Generate QR again to make visible

Generate QR Button​

  • Makes QR code visible
  • Creates fresh QR code
  • Updates with current profile settings

Requirements​

Device Requirements​

  • Android 6.0 (Marshmallow) or higher
  • Functional rear camera for scanning
  • Sufficient storage for MDM agent and apps
  • Touchscreen capable of detecting six taps

Network Requirements​

  • Internet connectivity (Wi-Fi or mobile data)
  • Access to MDM server
  • Required ports open (443, 8080)

Profile Requirements​

  • Profile must be published
  • Include at least basic policies
  • Required apps must be available
  • Web apps properly configured

Troubleshooting​

QR Code Not Scanning​

Solutions:

  1. Ensure six taps on welcome screen
  2. Check camera permissions
  3. Improve lighting conditions
  4. Ensure QR code fully visible
  5. Try regenerating the code

Enrollment Fails​

Solutions:

  1. Verify internet connectivity
  2. Check MDM server accessibility
  3. Ensure profile is published
  4. Verify applications available
  5. Check firewall settings

Device Not Appearing​

Solutions:

  1. Wait and refresh Device Management
  2. Check device internet connection
  3. Verify MDM agent installed
  4. Review device logs
  5. Attempt enrollment again

Bulk Enrollment Scenarios​

Classroom Deployment​

  1. Generate QR code for student profile
  2. Display on projector/large screen
  3. Students scan simultaneously
  4. Monitor enrollment progress
  5. Verify all devices configured

Corporate Deployment​

  1. Create role-specific profiles
  2. Generate QR codes for each role
  3. Print or display at enrollment station
  4. Employees scan appropriate code
  5. Verify device assignment
tip

This enrollment method ensures consistent, secure, and efficient device onboarding while maintaining proper configuration.